The shopping facilities on this web site have been designed for use with reasonably up to date web browsers.  If you are not using one of our recommended web browsers, you may experience some difficulties.

If you do not wish to enter your order through our web site, you can place your order with us in the following ways:

Email:

Telephone:

Call our sales team on +44 (0) 151 933 7292.  Sales lines are open 8:30am - 5:00pm Weekdays.  (Answerphone out of hours.)

FAX:

Fax your order and contact details to us on 0151 922 3733.

Post:

Send your order or post your cheque to Industrial Cleaning Supplies (Liverpool) Ltd, 7-29 Brasenose Road, Liverpool, L20 8HL.

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Payment Methods.

To buy from Industrial Pesticides, you first need to have a credit account with us.  The process to set one up is usually very quick.  Just fill in our online credit account application form or call us to enquire about setting up an account if your company does not already have one.  Alternatively, we will deliver on a C.O.D. basis.  We are pleased to accept payment by Visa, Mastercard, Switch and Delta (minimum £20), but please note that payment of Credit Accounts can only be made by debit cards.
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Delivery.

For orders placed before 3:00 pm, our aim is to have the goods with you within three  working days.  We will contact you promptly if we are having any difficulty in processing your order.  Deliveries are made by our own dedicated fleet of delivery vans which operates in the North West of England.  Delivery to other parts of the country are made in conjunction with our network of associated companies - the 'Hygiene Distributors Association' - giving Industrial Pesticides national coverage.
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Recommended Web Browsers

The shopping facilities on this site have been designed for use with relatively up to date versions of the most popular web browsers.  If you are using a PC, we recommend that you use either Internet Explorer version 4.0 or later or Netscape Navigator version 4.75 or later.  If you are using a Mac, we recommend  that you use either a version of Microsoft Internet Explorer version 5.1 or later or Netscape Navigator version 6.1 or later. 

Solutions to Common Problems

Problem: You get a message saying “Security Certificate has expired”

Problem: You get a message saying “You need to 'enable cookies' in your web browser settings.”

Problem: An item which you have added to your basket does not appear in the basket when you go to the 'View Basket' page.

Problem: Your prices were being displayed and then they stop being displayed

Internet Explorer on PC - version 6 or higher:

Select Tools from the top menu, then Internet Options. Then click the Privacy tab, then move the slider down to the Medium setting, then click on OK.

Internet Explorer on PC:

Select Tools from the top menu, then Internet Options. Then click the Security tab, then click the Internet icon, then click the Custom Level button, then scroll down the list until you find Cookies.  Click the Enable button under the "Allow cookies that are stored on your computer" heading.  Click the Enable button under the "Allow per session cookies" heading.

Internet Explorer on Mac:

Select Edit from the top menu, then Preferences, then scroll down the list until you find Cookies under the Receiving Files section.  Click on Cookies and then select "Never ask" from the drop down box entitled "When receiving cookies:".

Netscape on Mac and PC:

Select Edit from the top menu, then Preferences, then scroll down the list until you find Advanced.  Click on Advanced and then click on the Accept all cookies button.